Oracle delivered Siebel CRM community xmass present Siebel CRM 25.12 Update

Oracle keeps promise to deliver monthly updates for Siebel CRM delivering innovations and cutting edge functionalities such as new AI , genAI features, cloud integrations, KAFKA, elastic search and many more.

The Siebel CRM 25.12 Update release on 18.12.2025 delivers :

• Intelligent Data Archival 
•  The new Siebel Data Archival solution helps optimize system performance by offloading rarely accessed data—typically 80–90% of historical records—while helping to ensure compliance with data retention policies. With configurable archival rules and secure access to archived data, it reduces database size, minimizes upgrade downtime, and lowers hardware and maintenance costs.
• Open Integration
• Siebel Open Integration is our new solution to easily expose artifacts such as Business Components, Business Services, Applets, Workflows, etc. within Siebel CRM to external applications through REST APIs.
• Sophisticated integration for UX, AI and beyond – this provides complete “headless” operation for the Siebel CRM application which is performant and scalable.
• Support for Avro serialization in Siebel CRM Event Pub/Sub
• Built on the powerful Apache Hadoop framework, Avro Serialization combines JSON-based schema definitions with a compact binary format, ensuring every data exchange is lightweight, consistent, and future-ready.
• By enabling Avro Serialization within Siebel CRM’s Event Pub/Sub, organizations can seamlessly optimize data storage, accelerate integrations, and simplify schema management — all while maintaining enterprise-grade reliability.
•  Siebel Test Automation: Logical Looping for Enhanced Scenario Coverage
• Siebel Test Automation now supports logical looping, allowing you to repeat a set of test steps until a specified condition is met or a predetermined number of iterations is reached.
• Siebel CRM Observability: Data Visualization and Metrics Monitoring for Oracle Databases
• Organizations can monitor database health and operational behavior in real time, while also surfacing business-state metrics from live data queries — all visualized in familiar dashboards such as Grafana. This results in accelerated troubleshooting, better decision support, and a more resilient Siebel CRM environment.