CRM
Customer relationship management and accompaniment during all phases
Contact Center
Deployment of modern multimedia contact centers.
MONIT7
The most advanced GPS tracking cars and people on the market
Artificial Intelligence
We are engaged in the application of artificial intelligence and computer learning in CX systems
IT Services
We deploy solutions to the world's leading software producers
Customer relationship management and accompaniment during all phases Learn more »
Deployment of modern multimedia contact centers Learn more »
The most advanced GPS tracking cars and people on the market Learn more »
We are engaged in the application of artificial intelligence and computer learning in CX systems Learn more »
Legal Protection Insurance Company in Switzerland has introduced a new Contact center solution based on Skype for Business and technology from Luware Company and its CTI integration with Oracle Siebel CRM. We have participated on project in the consulting and implementation role of the CTI integration of Luware solution and Oracle Siebel CRM.
For our customer, mobile operator O2, we have developed the CTI integration module for Genesys WDE and new customer portal O4 with 2 new processes.
In this blog we would like to share our experience debugging and inspecting possible memory leaks problem in Siebel JavaBusinessServices which jar are deployed in the tomcat.
Fix for Issue of Opening Excessive Number of Connections when using method Send of Siebel EAI JMS Transport Business Service in Oracle Siebel CRM versions from IP18 to IP19.2