Customer relationship management and accompaniment during all phases Learn more »


Deployment of modern multimedia contact centers Learn more »


The most advanced GPS tracking cars and people on the market Learn more »

Artificial Intelligence

We are engaged in the application of artificial intelligence and computer learning in CX systems Learn more »

For Oracle Siebel CRM we making Open UI Migration and Upgrade

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News CCW

New Oracle Siebel CRM version IP2018

13. 4. 2018

Oracle announced that end of april 2018 will release new IP2018 version. 

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Artificial Inteligence in the use of CX

19. 12. 2017

 Artificial Inteligence (AI) and Machine Learning (ML) in the use of IT solutions for customer interaction, CCW will take you to the journey of 4th digital revolution and application of AI and ML to significant imprive your business and customer care. We have all what it takes for this journey.

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From our blog

Custom Siebel CTI Toolbar heartbeat of Push Connection

25. 5. 2018

 We have found the solution for introducing heartbeat mechanism for Siebel CTI Toolbar connection. Code is aplicable for IP2015 and later.

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How to add chart in Siebel Open UI List Applet

3. 5. 2018

 We would like to present how modern and powerfull Siebel Open UI is by describing how to add external plug in for drawing charts into Siebel Open UI HTML5 jquery framework.

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