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News CCW

Elasticsearch competency

11. 1. 2022

 CCW has elasticsearch competency to design, build customize and maintain elasticsearch framework.

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Apache Kafka streaming message platform expertise of CCW

8. 10. 2021

 CCW,s.r.o. extended its expertise in Apache Kafka streaming message platform

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From our blog

Calling shell script from Business Service to process extracted siebel attachments

3. 1. 2022

 Calling shell script from Business Service to process extracted siebel attachments

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Generate URL Deeplink to pass your screen to others

29. 10. 2021

 In the praxis of contact center or daily work with Siebel CRM the agents and users need to pass the screen they see to colleague to consult or overtake the customer or case. In the contact center world it is often referred as a screen transfer. In this blog we will show how technically generate URL to pass the screen seen in the Siebel CRM to others.

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