CRM
Customer relationship management and accompaniment during all phases
Contact Center
Deployment of modern multimedia contact centers.
MONIT7
The most advanced GPS tracking cars and people on the market
Artificial Intelligence
We are engaged in the application of artificial intelligence and computer learning in CX systems
IT Services
We deploy solutions to the world's leading software producers
Customer relationship management and accompaniment during all phases Learn more »
Deployment of modern multimedia contact centers Learn more »
The most advanced GPS tracking cars and people on the market Learn more »
We are engaged in the application of artificial intelligence and computer learning in CX systems Learn more »
Guided process which supports insurance customers guiding the agent towards the steps to give accurate assistance and speed up the processing.
Oracle write about CCW in its partner spotlight blog.
To know and understand the root cause of a crash of any Siebel process can marginally improve the quality of service Siebel CRM is providing to customer. In this blog we will describe how to setup the generation of the core files and how to determine the place in code, which causes the crash of the process. Knowing the rootcause then speed up process of developing the patch or getting any kind of workaround that minimizes occurence or even fix the problem.
This blog describes in details how to troubleshoot sending emails from Siebel using Azure Office365. The steps are mentioned how to simulate sending email using console the exact same way Siebel does.