CRM

Customer relationship management and accompaniment during all phases Learn more »

CTI

Deployment of modern multimedia contact centers Learn more »

MONIT7

The most advanced GPS tracking cars and people on the market Learn more »

Artificial Intelligence

We are engaged in the application of artificial intelligence and computer learning in CX systems Learn more »

For Oracle Siebel CRM we making Open UI Migration and Upgrade

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News CCW

Swiss Legal Protection Insurance company introduced new Siebel CTI integration

2. 5. 2019

Legal Protection Insurance Company in Switzerland has introduced a new Contact center solution based on Skype for Business and technology from Luware Company and its CTI integration with Oracle Siebel CRM. We have participated on project in the consulting and implementation role of the CTI integration of Luware solution and Oracle Siebel CRM.

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CTI integration of Genesys Workspace Desktop with new customer portal O4

18. 3. 2019

For our customer, mobile operator O2, we have developed the CTI integration module for Genesys WDE and new customer portal O4 with 2 new processes.

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From our blog

How to inspect memory leaks in tomcat server for Siebel JavaBusinessServices

13. 5. 2019

 In this blog we would like to share our experience debugging and inspecting possible memory leaks problem in Siebel JavaBusinessServices which jar are deployed in the tomcat.

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Fix for Opening Excessive Number of Connections when using Send of Siebel EAI JMS Transport Business Service

1. 5. 2019

Fix for Issue of Opening Excessive Number of Connections when using method Send of Siebel EAI JMS Transport Business Service in Oracle Siebel CRM versions from IP18 to IP19.2

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