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Deployment of modern multimedia contact centers.
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Customer relationship management and accompaniment during all phases Learn more »
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Guided process which supports insurance customers guiding the agent towards the steps to give accurate assistance and speed up the processing.
Inspect java application memory management and potential memory leaks in tomcat with visualvm.
This blog describes how to develop and deploy custom webservice implementing XML/JSON conversions. Webservice application is deployed in Tomcat on Siebel server and can be easilly called from Siebel business service.