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Customer relationship management and accompaniment during all phases Learn more »

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Deployment of modern multimedia contact centers Learn more »

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The most advanced GPS tracking cars and people on the market Learn more »

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We are engaged in the application of artificial intelligence and computer learning in CX systems Learn more »

For Oracle Siebel CRM we making Open UI Migration and Upgrade

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News CCW

New guided process to faster and better support insurance customers

21. 4. 2020

 Guided process which supports insurance customers guiding the agent towards the steps to give accurate assistance and speed up the processing.

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CCW in Oracle partner spotlight for Siebel CRM

8. 4. 2020

 Oracle write about CCW in its partner spotlight blog. 

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From our blog

Seamless repository upgrade with new utility starting with Siebel IP2020 PS3

26. 6. 2020

 Seamless repository upgrade for Siebel CRM IP2020 PS4 with few hints to finish it.

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How to configure logging for Tomcats and Siebel Gateway in IP18 and later

5. 6. 2020

Oracle Siebel CRM since IP17 has changed the architecture. Since IP17 Siebel CRM uses Tomcat as the application container in the architecture for different purposes and funtionalities.Therefore Tomcat has become an important part of the architecture and it is worth to know how to troubleshoot it, analyze logs, tune etc. In this blog we will focus on how to set up different type of logging. 

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