CRM

Customer relationship management and accompaniment during all phases Learn more »

CTI

Deployment of modern multimedia contact centers Learn more »

MONIT7

The most advanced GPS tracking cars and people on the market Learn more »

Artificial Intelligence

We are engaged in the application of artificial intelligence and computer learning in CX systems Learn more »

For Oracle Siebel CRM we making Open UI Migration and Upgrade

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News CCW

CTI integration of Genesys Workspace Desktop with new customer portal O4

18. 3. 2019

For our customer, mobile operator O2, we have developed the CTI integration module for Genesys WDE and new customer portal O4 with 2 new processes.

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Websummit 2018 Lisabon

12. 11. 2018

CCW team attended Websumit 2018 in Lisabon, Portugal and shares it observations and takeaways.

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From our blog

How to configure AI tomcat caching in Siebel IP2017+ in order to make portlet refresh working

3. 4. 2019

 We give an overview and background information about caching configuration in tomcat AI for Siebel IP2017+, so dynamic context is not cached and refresh in portlet framework is working.

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How to enable tracing REST Outbound calls in Siebel IP2017 and higher

21. 2. 2019

 We want to share with the Community how to trace Siebel Outbound REST calls in Oracle Siebel CRM IP2017 and higher

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