Make Siebel IP15 Patchset 18 work with IE11
6. 4. 2017
Our customer from insurance vertical had to upgrade his production Siebel IP15 Patchset 11 version to Patchset 18. We did in between Open UI Upgrade and the integration with Oracle BIP was not working with PS11. So we were advised to install patchset 18 for our IP15 installation. Our IT Architecture includes exclusively IE11 as a browser. After patching to PS18 and deleting the cache in our IE11 we were observing freeze during startup of our Open UI client. After refresh (F5) the open ui client started properly. When testing the same with Chrome the symptoms were not observed.
After refresh it comes ok :
This is how the rendering of the new IP15 PS18 ended. After communication with Oracle support web we found the following solution : The root cause of this problem was in the script
C:\Siebel\15.0.0.0\Client\PUBLIC\enu\23048\SCRIPTS\3rdParty\require-ext.js
In our Linux RHEL 6.1 Siebel Installation :
/app/siebel/siebsrvr/webmaster/siebel_build/scripts/3rdParty/require-ext.js
When we replaced this script with the one from Patchset 11, our Patchset 18 started to work correctly. Oracle confirmed this change still keeps the warranty. Enjoy the latest IP15 PS18.
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