CCW takeways from Oracle Open World 2017 in San Francisco

Our takeways from Oracle Open World 2017 in San Francisco

We were fortunate to visit this year Oracle Open World in San Francisco , which took place from 1st until 5th October 2017. Altough we are mainly focused in Oracle Siebel CRM I will start with the takeway which not only discuss Siebel CRM.
The keynote of Larry Elisson the CTO and founder of Oracle was about artificial intelligence (AI) and machine learning (ML) in the service of the new autonomous Oracle DB. New autonomous DB can patch itself without human intervention. Thanks to AI the new Oracle DB can detect hacker's attacks and security threats againts DB.

Larry also pointed out that Oracle DB Cloud is the fastest and cheapest in the market and as comparison used Amazon AWS.

Mark Hurd CEO of Oracle explained the velocity in the IT Market. The b2e segments is growing arount 1.8 % and Oracle grows with 7%. It means the big players offering cloud eat the small in the field. In opposite the residential segment grows with 20% and is not saturated with suppliers and products. Mark Hurd predicts that we’ll see corporate-owned data center numbers fall 80 percent by 2025, and that the same percentage of IT spending will be devoted to cloud services. According to newet development this predictions seems to correlate the changes in the IT Sector. The whole OOW17 was accompanied with AI, ML, everywhere were seen Chatbot presentation. The Cloud strategy is with Oracle nothing new, but we were amazed how many modules and applications are already in the Oracle Cloud avalaible. The functionalities and processes matured, so we as Siebel CRM implementator are really considering offering Oracle CX Sales, Servis, Marketing and CPQ Cloud as a new alternative.

 
We also welcome the Oracle IAAS and PAAS Cloud. Nowdays we can get the computing power of best computer centers just by few clicks ordering and activating Oracle IAAS. Nowdays it is so fast, cheap and easy get the best possible infrastructure. Companies can really focus and invest into innovation instead of operations and maintainance. For the Siebel World Oracle offers IP17 as preinstalled IaaS, so by few clicks we can test newest Siebel IP17 on Oracle Linux including Tomcat webserver. Last but not least worth to mention Siebel CRM is also avalaible since this year as a cloud.
Developers and IT departments will appreciate Oracle PaaS. They can get, install and deploy their JAVA or RoR or Pyhton applications so fast as never before.

Siebel CRM with IP18 is finishing the Business Agility and startig new episode : Autonomous CRM. picture diamond New Siebel CRM IP18 and newer versions are comming with following innnovations

• Dashboards - Descriptive Analytics,Voice 2 Text,chatbots for CRM innovation
• Taskmaps, Directions, Guided Navigation for OOTB Industry Processes
• Adaptive Inteligence,Prescriptive Analytics, IoT for Usage Metrics
• Search Center will approach the original HI ActiveX with functionalities and outcomes
• Parallel Loading of Applets
• Predefined industry Dashboards for Financial Services, Telco, Insurances..
• Thanks to Business Agility : Workspaces, Web based console, Web Tools Siebel CRM on Cloud
• Intuitive automated testing
• The Open UI gets new elements such a timeline, chart, map, navigation icon,infolet, dashboard..

The keynote is there are innovations and plans with Siebel CRM until 2030. Siebel CRM is picking the newest innovations such chatbots, artificial inteligence, user experience, business process automation and test automation.
We have to also point out that Open UI has grown rapidly introducing many innovations. We recommend for existing Siebel CRM customers pickup with the newest innovations, get the upgrades and best of crm. It is not timeouted solution and platform and still with its functionalities covers more than 5 modules offered in Cloud.

Contact us for a meeting where we can discuss the innovations by person !