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We provide CRM, Contact Center and Customer Interaction solutions tailored to your needs, what brings you closer to your customer. Good and effectively managed relations to your customers and business partners are the keystone of your success.

Voxtron

The Voxtron solution represents a complex multimedia contact centre platform that contains all features of modern contact centre solution – agentTel and interactive voice response portal - Axxium.

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http://www.voxtron.com

Related documents:
en - agt60 - brochure.pdf (Size: 449743 B)

 Contact center benefits

  • improved customer service
  • multimedia communication with customer (telephone, email, fax, sms, chat, web, ...)
  • intelligent interactions routing on qualified agents
  • more sophisticated resource using and planning and following increased resource availability
  • saves staff time with automated task handling
  • lowers expenses for communication service for company and customer
  • no lost or unanswered contacts
  • detailed statistics and reports
  • staff and costs monitoring
  • using interactive voice response modules for self-automated task
  • support for telemarketing campaigns

Voxtrone Brochure